Solution 4: Modifying Skype Video Settings If none of these works, then it might be time to replace your microphone. On the other hand, if you’re using a desktop computer and the microphone is plugged into the front sound jack, try the one at the back of your PC. However, if you are using an analog microphone, you must connect it to the right sound jack. USB microphones can be connected to any USB slot. You should also ensure that you’ve plugged your speakers and microphone into the right ports. It is possible that you’ve accidentally moved or flipped the switch. If you’re using a headset or an external microphone, check the volume slider or mute switch. If troubleshooting your audio settings does not help, we suggest inspecting the condition of your hardware. Solution 3: Inspecting your Audio Hardware
Select a different audio output option, then click Test Audio again.
#How to fix skype video call problem windows
On your keyboard, press Windows Key+I.To know if this is true, you can follow the instructions below: It is possible that you’ve unknowingly blocked Skype from accessing your microphone. Choose a different device that lets the volume bar move while you’re talking. If the volume bar is not moving, click the drop-down menu next to Microphone.You should be able to see the volume bar moving under the Microphone section. Test your microphone by speaking to it.On the left-pane menu, select Audio & Video.In most recent versions of Skype, Settings can be accessed by clicking the More Options icon which looks like three horizontally aligned dots. Usually, you will see this option at the top-left portion of the window. To do this, you need to follow the steps below: So, we recommend checking if your microphone or speakers are malfunctioning.
#How to fix skype video call problem how to
One of the best ways to learn how to fix Skype not working issue is to determine what causes the problem. Solution 2: Troubleshooting the Audio Settings Moreover, you will see a list of recent Skype-related programs at the bottom of the page. You will be able to determine issues with the infrastructure of the program. Once you open the Heartbeat page, you will be able to know about the status of Skype’s system.
There, you will find the Heartbeat (Skype Status) option. You can access this by clicking Help on the Skype menu. If you are not able to use a specific feature or if the app fails to connect, you can check the Skype Heartbeat page to know the program’s status.
If you don't hear anything when you play the sample sound, make sure your speakers or headphones are turned all the way up (some headphones have physical volume buttons) and that the on-screen settings are at 10.You should hear sound in your headset or speakers. To check the sound in Skype to make sure that it's using the right speakers, select Test audio under the Speakers option.Finally, unplug the microphone and then reattach it. If there aren't other ones to pick from, make sure the microphone is plugged in, powered on (if it has a power switch), and has batteries (if wireless).If the microphone doesn't work with Skype, select the menu next to Microphone and see if there are any other options you might have the wrong microphone selected.As you talk, you should see the bar light up like seen in this picture. With that setting open, notice the volume area under Microphone.